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Management

Paul Lee | Senior Partner

Based in Washington, D.C., Paul leads the activities of Strategic Health Care, the parent company of CivicHealth, in the nation’s capital, serving as the key strategist and advocate on behalf of clients on matters pending with the U.S. Congress, the Centers for Medicare and Medicaid Services, and other federal agencies.

Prior to establishing Strategic Health Care in 1994, Paul was vice president of Government and Public Affairs with the Ohio Hospital Association, winning accolades for revitalizing the organization’s Government Advocacy Program.

Paul served for eight years with a U.S. Senator as press secretary and later as legislative director. He has been an influential voice on many major health care bills passed by Congress over the past 10 years, and he played an important role in the development of the Medicare Modernization Act of 2003 and now with the health care reform initiatives undertaken by Congress and the Obama Administration. Paul continues his close relationship with many members of Congress and senior congressional staff, who routinely seek his views and advice on health policy matters.

Paul has a bachelor’s degree (cum laude) from the University of Maryland. He also received significant on-the-job training while serving in the U.S. Army. From 1977 to 1980, he anchored the evening news on the American Forces Television network in Frankfurt, West Germany.  He lives two blocks from the U.S. Capitol Building.

Steve Wermuth | Partner

Steve is a Partner in the Columbus office of CivicHealth’s parent company Strategic Health Care. Prior to joining Strategic Health Care, he served as the Chief Operating Officer at the Ohio Department of Health (ODH) since January of 2011. His major duties included overseeing the over 120 programs at ODH and managing the government affairs staff at the department.
Mr. Wermuth worked with ODH Director, Dr. Theodore E. Wymyslo, to lead ODH as the agency worked with Health and Human Services partners and the Governor’s Office of Health Transformation to protect and improve the health of all Ohioans.

Steve has nearly 30 years of experience in health care and has spent more than 15 years in public health serving as health commissioner in both Tuscarawas and Clark counties.

He also managed public health primary care clinics, a home health agency and dental clinics in his public health career. In addition, he served as the Assistant Director of Grants for Akron Children’s Hospital and founded a consulting firm that provides consulting and long-term management solutions to complex government policy issues.

Steve received his undergraduate degree from the University of Cincinnati in Community Health Education with an emphasis in Exercise Physiology. He earned a Master’s Degree in Public Administration with an emphasis in Health Administration from Kent State University.

Kenneth Osborne | Vice President of Operations and Customer Care

Kenneth Osborne has more than two decades of experience in healthcare software development and implementation on both the developer and customer-service sides.

Prior to joining CivicHealth, Mr. Osborne held several leadership positions with Data Futures, which was acquired by CivicHealth, including Vice President of Operations/Customer Care and Vice President of Operations/IT. His extensive experience with the CivicHealth’s software solution allows him to serve as everything from front-line implementation specialist to support and customer care.

Mr. Osborne’s in-depth knowledge is also invaluable during the product’s deployment. His educational background includes pursuing a double major in marketing and management at Eastern Kentucky University.

Jamie Ragg | Vice President of Software Development

Jamie Ragg has been an expert in systems management and network solutions for more than 25 years. He has overseen the design, construction, rollout and maintenance of all CivicHealth’s software solutions, and also created the first version of the CivicHealth software platform. As Vice President of Software Development, he is also responsible for the management of internal and customer facing IT related infrastructure.

Mr. Ragg’s tenure with CivicHealth began in 2010 through the acquisition of the CareScope product from Data Futures. It was during his employment with Data Futures that he wrote the first version of the CareScope application. At Data Futures, Mr. Ragg began as a programmer in the early 1990’s and held positions of increasing responsibility. At the time of buyout, he served as CIO of the company, responsible for the creation and delivery of all Data Futures’ technology products. In addition to CareScope, this included the LunchBox product which was installed in 4,400 schools nationwide.

Early in his career, Mr. Ragg was a programmer and network administrator for United Parcel Service. He managed network operations and maintained software programs the shipping giant used to track repair work on electronic equipment at its International Services Service Center. He holds a Bachelor of Science in Computer Science from the University of Kentucky.

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